Privacy Policy – DRIP | HOUSE OF HOT

Effective Date: 01 June 2024

DRIP | HOUSE OF HOT (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in a safe and responsible manner.

This Privacy Policy outlines how we collect, use, store, and disclose your information when you engage with our services, website, and offers.

1. Information We Collect

We may collect personal information including but not limited to:

  • Full name

  • Email address

  • Phone number

  • Date of birth

  • Health and fitness information (where relevant to coaching services)

  • Payment and billing details

  • Any other information you provide through forms, bookings, or communication with us

2. How We Use Your Information

We collect and use your information to:

  • Provide our fitness, coaching, and related services

  • Contact you regarding your enquiry, bookings, or participation in programs

  • Deliver personalised coaching, support, and progress tracking

  • Send important updates, offers, or relevant information

  • Improve our services, systems, and client experience

3. Marketing & Communication

By providing your details, you agree that we may contact you via:

  • Phone

  • SMS

  • Email

This may include follow-ups, program information, and promotional content.
You can opt out of marketing communications at any time.

4. Storage & Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.

Your data is stored securely using trusted systems and platforms relevant to our business operations.

5. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third-party providers where necessary to:

  • Process payments

  • Deliver services (e.g. apps, booking systems, CRM platforms)

  • Support business operations

All third parties are required to handle your information securely.

6. Access & Correction

You have the right to:

  • Request access to the personal information we hold about you

  • Request corrections if your information is inaccurate or outdated

To do so, please contact us using the details below.

7. Cookies & Website Data

Our website may use cookies or similar technologies to improve your browsing experience and track website performance.

You can adjust your browser settings to disable cookies if preferred.

8. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be reflected on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:

DRIP | HOUSE OF HOT
contact@driphouse.au